+ What Animals Do You See?
Here at Poppies Mobile Veterinary we see are a small animal only vet. This means we service cats and dogs.
+ Do You See Horses or Livestock?
No, Dr Brittany provides services for dogs and cats only. If you are looking for equine or livestock veterinary services, please contact Heritage City Veterinary Services on 0419 156 708 or Gympie Veterinary Services on (07) 5482 2488.
+ Where Do You Travel To?
We cover a large area within the Fraser Coast region and beyond. Our base is in Maryborough QLD and travel is included in our costs within this area. We also venture out to Biggenden, Glenwood, Burrum Heads, Boonooroo, Tuan, Howard, Torbanlea, River Heads, Mungar, Yerra and Hervey Bay.
+ What Are Your Operating Hours?
Our opening hours are Monday to Friday 9am to 4pm.
+ Do You Offer An After Hours Service?
Poppies Mobile Vet does not provide an after hours service. If your pet requires care after hours, we recommend calling Maryborough Vet Surgery on 0418 736 112 or Walker Street Veterinary Surgery on (07) 4123 1570. If you are outside of Maryborough, closer after hours services may be available in Hervey Bay, Bundaberg or Sunshine Coast.
+ Do You Provide Emergency Care During Business Hours?
Due to limited facilities and space in the car, Poppies Mobile Vet is not equipped to treat emergency cases. If you have an emergency during business hours, please call our referral clinic, Maryborough Veterinary Surgery, on (07) 4121 3849.
+ I've Called, But I'm Yet To Receive A Response. What Do I Do?
It can be difficult to answer the phone while in appointments or on the road and Dr Brittany is a one man team; your vet and receptionist! Dr Brittany endeavours to return missed calls between or after appointments. If you send a text, it’ often possible to send a quick reply while out and about. If you don’t get a reply back on the day, you have not been forgotten and a reply will come as soon as possible.
You could also use our Online Booking system to arrange your appointment.
+ How Do I Prepare For A Mobile Vet Appointment?
+ For dogs, it is best to have a collar or harness on them, with a lead at the ready. This helps with restraint during the examination.
+ For cats, please have them contained in a familiar room with no difficult to access hiding spots so that we can see them promptly upon arrival.
+ If your pet has a vaccination or health booklet, please have this out and ready to go for signing.
+ For litters of puppies or kittens and cats, a clean area on a bench or table is often helpful to have set up ready for an examination. For most adult dogs, Dr Brittany will get down on the ground where your pet is most comfortable.
+ What Payment Options Are Available?
For convenience, payment is accepted through Cash, EFTPOS and EFT at the time of the appointment.
+ Is There A Travel Fee?
Travel within 15km of Maryborough CBD is included in the standard service fees. Travel beyond this is charged at $1.50 per KM.
If you would like to view our other service fees, please check out our Price List.
+ Will Medications Be Dispensed During A Consultation?
A range of medications are carried onboard to be dispensed at your appointment. If we do not stock the medication, then we can order medications in within 24 hours or provide scripts for purchase from the local pharmacy.